Privacy Policy
At 2Falcon we respect your privacy seriously and we do not want you to be concerned abot giving your email address to anyone else.
Here’s how we handle the small amount of mainly anonymous information we collect. All of our procedures are governed by the EU privacy and data protection and ePrivacy directive .
What We Collect?
Some information about you we collect passively – information that your computer and your browser send automatically while you browse our site. Other information we actively solicit, such as your email address when you subscribe to our newsletter.
We collect following types of information from the site visitors:
- Site usage information
- Feedback
- HelpDesk registration
- Newsletter registration
- Purchases
1. Site Usage Information
We use cookies and log files to track our users and may analyze the data to provide a better experience for site visitors.
Cookies are small text files that are written to your hard drive by your browser and help the site ‘remember’ who you are. For example, when you register for forum access and log in, the site writes a cookie to your computer so that you don’t need to log in again if you come back within a certain period of time.
Log files tell us generally about the visitors to our site – general geographic regions, length of visits, pages clicked on, and so forth. We can’t tell who you are by examining our log files, except as anonymous users.
2. Feedback
We encourage you to provide us with feedback in the form of emails or forum posts.
When you email us or use the Contact form, we maintain the anonymity and privacy of your message.
Forum posts are generally visible to all site visitors, and may be archived or deleted as necessary.
3. HelpDesk Registration
If you choose to sign up for the 2Falcon HelpDesk, you must provide an email address for confirmation. Optionally, you may also provide your time zone. This information is kept confidential.
4. Newsletter Registration
If you choose to sign up for the 2Falcon newsletter, we will send you an email confirmation to ensure that you in fact requested the newsletter, and to avoid unwanted emails. Your email address is always kept confidential, and we will only use it to send you newsletters or special announcements. You may unsubscribe at any time and details on how to do this are included in every email.
5. Purchases
If you purchase one of our products, the payment will be handled by a 3rd party payment gateway, http://www.paypal.com. They will collect information about you, such as your name and address and credit card details. They only share the minimum with us that we need to set up your account with 2Falcon. We do not receive any of your credit card details from PayPal.
PayPal have their own privacy policies which govern when you are using their sites to make purchases. You can see their respective policies at:
PayPal – https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside (be sure to select your country)
Spam and Sale of Information
We do not like spam. We will never spam you with any unsolicited email. We will never sell any of information you have given us to other parties.
2Falcon Software and Information Usage
By installing 2Falcon software, you are agreeing to the Terms and Conditions contained in the EULA (end-user licence agreement) that appears when you run the installation programs. Please refer to that EULA for more information.
Contacting Us
If you have any questions about the privacy policy, please contact us on info@2falcon.com .
Changes to This Privacy Policy
We may change this privacy policy in the future. For example, if we offer a new type of product or service that collects different types of information, we might outline our use of that information here.
As a result, please always check back with this page regularly to see if anything’s changed!